Job description
Job Title: Executive Manager Collections (L4 Grade)
Company: BACL
Experience: 3-4 Years (Auto Loans Collections + Team Handling)
Requirement: Minimum CIBIL Score 650
Job Summary:
BACL is hiring an experienced **Executive Manager Collections (L4 Grade)** to lead and manage the auto loans collections portfolio. The ideal candidate must have strong team-handling exposure, field collections experience, and the ability to drive performance and recovery targets.
Roles & Responsibilities:
• Manage **auto loan collections portfolio** and ensure timely recovery.
• Lead, guide, and motivate a **team of collection officers** to achieve monthly targets.
• Conduct regular field visits for delinquent cases and high-bucket accounts.
• Monitor team performance, provide training, and improve productivity.
• Maintain coordination with legal, risk, and branch teams for high-risk cases.
• Ensure compliance with company policies and RBI collection guidelines.
• Analyze collection MIS/Reports and implement corrective action plans.
• Maintain customer relationships while handling disputes or escalations professionally.
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### Candidate Requirements:
• **3-4 years experience** in auto loans collections (mandatory).
• Proven **team handling** experience.
• Strong negotiation, recovery, and field collection skills.
• Good communication and people-management abilities.
• Must have **CIBIL score of 650+**.
• Ability to work under pressure and achieve recovery targets.
